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Last updated: January 15, 2025

 

This Privacy Policy describes how Ideal Sentiments ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our online store or otherwise communicate with us (collectively, the "Services").

 

Key Points Summary

  • We collect only essential information needed to process orders and improve your shopping experience

  • Your data is securely stored and never sold to third parties

  • We're based in Union, NJ, and follow all applicable US data protection laws

  • We use cookies to enhance your shopping experience

  • You can contact us at live@idealsentiments.com with privacy concerns

Information We Collect

1. Information You Provide Directly:

  • Contact details (name, email, phone number, address)

  • Order information (billing/shipping details, payment confirmation)

  • Account information (username, password)

  • Customer service communications

  • Newsletter preferences

2. Information Automatically Collected:

  • Device information

  • IP address

  • Browser type

  • Shopping behavior

  • Website interaction data

3. Information From Third Parties:

  • Payment processing information from our secure payment providers

  • Shipping information from delivery partners

  • Social media interactions when you engage with our platforms

How We Use Your Information

1. Essential Uses:

  • Processing your orders

  • Shipping products to you

  • Communicating about your purchase

  • Providing customer support

  • Managing your account

2. Business Improvement:

  • Enhancing our greeting cards and t-shirt offerings

  • Improving website functionality

  • Personalizing your shopping experience

  • Analyzing shopping trends

3. Marketing (With Your Permission):

  • Sending newsletters about new products

  • Sharing special offers

  • Providing updates about our positive message initiatives

  • Social media engagement

Information Sharing

We share your information only with:

  • Payment processors to complete transactions

  • Shipping partners to deliver products

  • Email service providers for communications

  • Analytics services to improve our store

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your information

  • Opt-out of marketing communications

  • Export your data

Data Security

We protect your information through:

  • Encrypted connections

  • Secure payment processing

  • Regular security updates

  • Limited employee access

  • Secure data storage

Cookies

We use cookies to:

  • Remember your preferences

  • Maintain your shopping cart

  • Analyze site traffic

  • Improve site performance You can manage cookie preferences through your browser settings.

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children.

Updates to This Policy

We may update this policy periodically. Significant changes will be communicated via:

  • Email notification

  • Website announcement

  • Store notification

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